Conroe ISD is committed to providing comprehensive, affordable, sustainable, and reliable benefits to eligible employees and their dependents. We proudly offer an extensive benefits package that includes group health coverage with TRS-ActiveCare, voluntary insurance such as dental, vision, disability, and life, a Section 125 Flexible Benefit Plan, retirement savings options, an Employee Assistance Program (EAP), and a comprehensive leave program. In addition to these plans and programs, the Human Resources Department also manages workers' compensation benefits.

Our goal is to provide friendly, timely service to help you understand your benefit options and answer your questions. Please send an email to, or call, the appropriate team according to your need.

Visit the online Employee Benefits Center for all of your benefits needs! You will find details about enrollment, mid-year changes, and retirement savings plans, as well as benefits guides, claim forms, plan documents, contact information and more.

Effective September 1, 2026, Conroe ISD officially transitioned from our self-funded health plan to TRS-ActiveCare. All medical and pharmacy benefits are now administered through the statewide plan, providing our employees and their families access to reliable, comprehensive, and high-quality healthcare coverage.

Next Steps for Your New Benefits

• Present New ID Cards: Show your new Blue Cross and Blue Shield of Texas (BCBSTX) card for all medical care and your Evernorth/Express Scripts card for all pharmacy pick-ups.

• Verify Your Primary Care Physician (PCP): Check the PCP listed on your BCBSTX ID card if you are enrolled in TRS-ActiveCare Primary or TRS-ActiveCare Primary+. If a change is needed, call the Customer Service number on the back of your card.

• Referrals and Ongoing Care: If you are enrolled in Primary or Primary+, most specialist visits require a referral from your PCP (Note: HD members do not need referrals). If you have upcoming treatments or procedures, confirm with your provider that any required referrals or authorizations have been submitted under your new TRS-ActiveCare plan.

• Mail Order Prescriptions: If you have refills remaining on a prescription, call Express Scripts at 1-844-367-6108 (available 24/7) for assistance with transferring your prescription.

• Specialty Medications: Call Accredo Specialty Pharmacy at 1-800-596-7701 to transfer specialty prescriptions..

Need Assistance?

For ongoing details, visit our TRS-ActiveCare Information Page.

Be sure to also visit the TRS-ActiveCare website for information, tools, and resources for your plan.

Use the button below to make a direct payment to the District for your insurance premium(s) during unpaid leave, or if you resigned at the end of the school year, elected to extend coverage through August 31, and a payment is required.

Conroe ISD uses the IRS's alternative method for furnishing Form 1095-C. Because of this, we do not automatically send Form 1095-C to all employees or plan participants.

If, during any month of the calendar year, you were employed and worked at least 130 hours, or if you were enrolled in our self-funded health plan, you may request your Form 1095-C at any time.

To request your Form 1095-C, contact the Benefits Office at benefitsoffice@conroeisd.net or 936-709-7808. Requested forms will be provided within 30 days of your request or by January 31 of the following year, whichever is later.

For your convenience, an electronic copy is also available in the Employee Access Center for current employees. This electronic version does not replace your right to request a printed copy from us.

Life can be a juggling act. It takes time and energy to balance your work, family, and personal challenges. To help manage life’s daily challenges, Conroe ISD is pleased to make the SupportLinc employee assistance program (EAP) available to you. The program offers confidential, professional support and resources at no cost to you and your family (any member of your household and your children up to age 26, even if the child does not live with you).

Concerns an EAP can help with include: anxiety, anger management, depression, family counseling, grief, job stress, marital concerns, stress management, substance abuse, and work-life balance. Watch the orientation video to learn more, or review the program flyer (Español).

Contact SupportLinc anytime, day or night, 365 days a year:

• Phone: 1-800-475-3EAP(3327)

• Web: www.supportlinc.com

• Mobile app: eConnect Mobile by CuraLinc Healthcare

• Twitter: @supportlinc

• CISD SSO Portal: Use the EAP tile on the District Quick Links tab

Employees who are absent for any of the reasons listed below should apply for a leave of absence with the CISD Human Resources Department. When the leave is foreseeable, you should submit the application 30-45 days before the leave is to begin. If you are already absent or leave will begin within the next 30 days, you should submit the application as soon as possible – the day you learn of the need for leave or the next workday.

• Your own serious health condition or to care for your spouse, child, parent, or sibling or stepsibling with a serious health condition. A serious health condition is an illness, injury, impairment, or physical or mental condition that involves inpatient care or results in incapacity of more than three full, consecutive calendar days and requires continuing treatment by a health care provider.

  Note: District policy requires you to apply for leave and submit medical certification from a qualified health care provider if you are absent five or more consecutive workdays because of a personal illness or the illness of your spouse, child, parent, or sibling or stepsibling.

• Placement of a child with you for adoption or foster care

• Bonding with your child within one year of birth or placement

• Personal military service

• Qualifying exigency for your spouse, child, or parent military member

• Caring for your spouse, child, parent or next of kin who is a covered servicemember

• Assault during the performance of regular job duties that results in physical injuries

• Mental health leave following a traumatic event in the scope of employment

To apply for leave, take the following steps:

1. Log in to the Conroe ISD SSO and click the folder named Employee Portal.
   Helpful tip for using the SSO on a mobile device: Download and use the ClassLink app! You will need to use the Authenticator App to obtain the code to access your account.

2. From inside the Employee Portal folder, click the tile named Leave of Absence.

3. Under the text, “I want to create a new…” click the blue Leave Application button.

4. Read the information at the top of the application form, then enter the requested dates and absence frequency.

5. Select your communication preference from the dropdown menu.

6. Select your reason for leave from the dropdown menu.

7. In each specified box, enter your EIN, the last four (4) digits of your SSN, and your username.

8. Click Submit.

9. You will see a confirmation message on your screen, and you will receive an email notification with important information about submitting required certification, including a due date.

10. Check your Conroe ISD email so that you can finalize your leave application.
    If a certification form is required, it will be attached to the email notification. All required documentation should be emailed to HRLeaves@conroeisd.net or faxed to 936-709-7950. Forms are also available below.

If you have questions about your leave benefits or how to apply for leave, please contact the CISD Leave Office by email at HRLeaves@conroeisd.net or by phone at 936-709-7823.

The information in this section will help you to report a work-related injury and seek any necessary medical treatment. The Conroe ISD Leave Office can help answer any questions about what is required of you when you are hurt at work and how to receive medical treatment. You may also contact your adjuster at the TASB Risk Management Fund (the Fund) for any questions about treatment for a work-related injury. The Fund is Conroe ISD’s workers’ compensation coverage provider and they work with Conroe ISD to ensure you receive timely and appropriate health care. The goal is to return you to work as soon as it is safe to do so.

For inquiries about workers’ compensation, please contact the Conroe ISD Leave Office by sending an email to HRWorkersComp@conroeisd.net or calling 936-709-7841.